By: Michael
Sorry for the delay. We're working our way through all existing support requests and you should receive a response soon. We've been a little backlogged with emails due to this transition. Thanks for...
View ArticleBy: Michael
Thanks. You should receive a reply soon. We've been a bit backlogged due to this transition and are working our way through all of the support requests. Thanks for your patience – we'll get everything...
View ArticleBy: Anna32
I am having a problem that on occasion my intense debate comments disappear and bloggers comments show up instead. So for instance, today I had two people comment using the intense debate comments for...
View ArticleBy: Michael
Blogger introduced a new mobile theme which unfortunately doesn't support IntenseDebate. If you activate the mobile theme that will reactivate Blogger comments. If someone posts a comment using the...
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By: pippajay
I can't uninstall ID since the change – comments are all over the place and not showing on the blog. Have tried repeatedly to uninstall ID and it won't go!
View ArticleBy: Flavia Signori
I was using the widget, but I've just unistalled it and reinstalled as template version. I don't know if I did something wrong but it's not working =/ I'm afraid to lose all the comments on my blog =/...
View ArticleBy: Michael
Please send me your template as an attached XML file to support [at] intensedebate [dot] com and I'll take a look. Please reference copy/paste your comment in the email so we know what to look for.
View ArticleBy: BitofByrd
love this explination and it was easy to see that I am all set. I wasnt confident in there just 'not being a widget box' on my template page lol
View ArticleBy: Michael
If you are still encountering that issue, can you please send me your template as an attached xml file to support [at] intensedebate.com? I'll take a look. My apologies for the major delay – your...
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By: Michael
If you follow the instructions on this blog post you should be all set! If not, please contact us at here and we'll take a look.
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